Legal

Terms & Conditions

Quality, packing, payment, and delivery terms — please read before submitting an enquiry.

Priyam Pyro is entrusted to serve its customers with genuine and high-quality products from premium brands at affordable prices, with customer delight as our priority. Delivery is available all over India.

  1. Quality & product attributes

    Customers are requested to check the respective cracker manufacturer's site for function and quality before purchase. Priyam Pyro is not responsible for any cracker attributes.

  2. Availability & replacement

    Sometimes due to unavailability of a customer-ordered item, the company reserves all rights to replace it with an item the company deems fit.

  3. Packed parcel photos

    Customers have the right to request a packed parcel photo at the time of despatch to ensure packing quality. Priyam Pyro is not responsible for any hassle in transportation.

  4. Packing charges

    Packing charges depend on the packing type you choose at checkout (Normal Packing or Polythene bag packing). You will see the packing charge before you submit your enquiry.

  5. Unpacking video (missing items)

    Customers are requested to shoot an unpacking video in a single take without changing focus on the package. This serves as proof in case of missing items. The company's decision is final in such scenarios.

  6. Feedback

    Customer feedback is most welcome. Please share your valuable feedback on WhatsApp number 7845721884 to help us improve our service.

  7. Payment terms

    Do not pay until your enquiry is accepted. After acceptance, upload your payment screenshot in the app. Our team will confirm it. Priyam Pyro is not responsible for any wrong payment made by the customer.

See also our Refund Policy.