Legal

Refund Policy

How claims, transport issues, and payments are handled.

  • Priyam Pyro is not responsible for any hassle, delay, damage, or loss during transportation once the parcel is despatched.
  • For missing-item claims, customers must share a single-take unpacking video without changing focus on the package. The company's decision is final.
  • Priyam Pyro is not responsible for any wrong payment made by the customer. Always confirm the payee name (PhonePe: Ramesh Ramaswamy; Google Pay: Priyam Pyro) and UPI ID 7845721884@axl before paying.
  • Payment process: first send ₹1 to PhonePe / Google Pay 7845721884 or UPI ID 7845721884@axl; after Priyam Pyro confirms the ₹1 payment, send the balance amount.
  • Packing charges are part of the enquiry total and are not separately refundable except as required by applicable law.
  • Completed purchases cannot be refunded except as required by applicable consumer laws.

For full purchase terms, see Terms & Conditions. Feedback: WhatsApp 7845721884.